How to comply with clause 7.2 of ISO 9001 standard ? ISO 9001 : 2008 standard is one of the excellent tools to standardize your business processes and achieve a higher level of performance efficiency and effectiveness. Clause 7.2 – Customer Related Processes defines the flow of exchange of information between the organization and the [...]
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How to comply with clause 7.2 of ISO 9001 standard ?
February 17th, 2012 
ISO Certification Consultants 
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Tags: clause 7.2, client query, complaints, compliance, correction, corrective actions, Customer, Customer Related, effectiveness, enquiry, exchange of information, feasibility, feedbacks, identify requirements of customers, iso, ISO 9001, marketing process, negotiations, process, proposals, requirements, root cause 
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