How to comply with clause 7.2 of ISO 9001 standard ? ISO 9001 : 2008 standard is one of the excellent tools to standardize your business processes and achieve a higher level of performance efficiency and effectiveness. Clause 7.2 – Customer Related Processes defines the flow of exchange of information between the organization and the [...]
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How to comply with clause 7.2 of ISO 9001 standard ?
February 17th, 2012 
ISO Certification Consultants 
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Tags: clause 7.2, client query, complaints, compliance, correction, corrective actions, Customer, Customer Related, effectiveness, enquiry, exchange of information, feasibility, feedbacks, identify requirements of customers, iso, ISO 9001, marketing process, negotiations, process, proposals, requirements, root cause 
Comments OffRisk management is an increasingly important business driver and stakeholders have become much more concerned about risk
February 17th, 2012 ISO Certification Consultants Risk management is an increasingly important business driver and stakeholders have become much more concerned about risk. Risk may be a driver of strategic decisions, it may be a cause of uncertainty in the organization or it may simply be embedded in the activities of the organization. An enterprise-wide approach to risk management enables an [...]
Posted in ISO 31000 Tags: adverse effects, assurance, compliance, critical controls, effectiveness, framework, implementation, industries, ISO 31000, ISO 31000:2009, maintenance, minimise adverse effects., Risk, Risk management, significant risks Comments Off
